PRIVACY POLICY

1. Who We Are

Klipz ("we", "us", "our") operates the website and service available at klipz.app. We provide a web-based tool that allows users to clip and download segments of publicly available online videos. For any privacy-related questions, you can contact us at legal@klipz.app.

2. Information We Collect

We collect the following categories of information:

Usage Information

• IP address (used to enforce rate limits and download volume limits)
• Request counts per IP address, held in memory only, to enforce rate limits
• Clip history - the video URL, title, format, resolution and timestamps of each job. No IP address or other identifier is stored alongside it, and it is deleted automatically after 30 days.
• Aggregate usage counts - how many clips and downloads happen each day, broken down by source site. These are plain numbers with nothing attached to them.
• A daily visitor count. To count visitors without keeping track of anyone, your IP address is combined with a random value that is regenerated every day and never written to disk, and only the resulting hash is stored. It cannot be reversed into an IP address, and the same person on two different days produces two unrelated values, so visits cannot be linked over time. These counts are deleted after 60 days.

Technical Information

• Basic server logs (request timestamps, HTTP status codes) for debugging and security

3. Information We Do Not Collect

• We do not store processed video or audio files beyond the temporary processing window. All output files are automatically deleted within 30 minutes of creation.
• We do not collect payment details of any kind. Klipz is free and takes no payments, so there is no payment processor involved.
• We do not collect special categories of personal data such as health information, race, religion, political opinions, or biometric data.
• We do not track your activity across third-party websites.

4. How We Use Your Information

• Service delivery: To process your clip requests and make output files available for download.
• Rate limiting: To enforce per-IP request and download-volume limits, and to prevent abuse.
• Security: To detect and prevent fraud, abuse, or unauthorized access.
• Legal compliance: To comply with applicable laws and respond to lawful requests from authorities.
• Service improvement: To understand how the service is used and to improve its performance and reliability.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Performance of a contract: Processing your clip and download requests is necessary to provide the Service.
• Legitimate interests: We process IP addresses and server logs to enforce rate limits, prevent abuse, and maintain the security and reliability of the Service. These interests are not overridden by your rights where we take reasonable steps to minimise impact.
• Legal obligation: We may process or retain data where required to comply with applicable laws or respond to lawful requests from public authorities.
• Consent: Where we rely on consent (e.g. for non-essential communications), you may withdraw it at any time by contacting us at legal@klipz.app.

6. Third Parties

We work with the following third-party services. Each has its own privacy policy governing how they handle your data:

We do not sell your personal information to any third party, ever.

7. Data Retention

• Processed files: Output video and audio files are automatically deleted within 30 minutes of creation.
• Clip history: Deleted automatically 30 days after the job was created. It contains no IP address or other identifier.
• Account data: None. Klipz has no accounts, so we hold no names, email addresses or passwords.
• Usage counts and visitor counts: Deleted automatically after 60 days. The daily value used to count visitors is discarded each day and never stored.
• Server logs: Retained for a limited period for debugging and security purposes, then deleted.
• Download tokens: Held in memory only, expire within minutes, and are never written to disk.

8. Cookies and Local Storage

Klipz sets no cookies of its own. Browser local storage is used to remember the clip jobs you have in progress, so the page can still show them after a refresh, and where you chose to put the navigation bar. Both stay on your device and are never sent to us. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. You can clear local storage at any time through your browser settings.

9. Data Security

We take reasonable technical and organizational measures to protect the limited information we hold, including encrypted connections (HTTPS) throughout. Because there are no accounts, we store no passwords or credentials of any kind. However, no system can guarantee absolute security, and you use the Service at your own risk.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete any data associated with your IP address.
• Portability: Request your personal data in a machine-readable format.
• Objection: Object to certain processing of your personal data.
• Withdraw consent: Where processing is based on consent, withdraw that consent at any time.
• Complaint: If you are in the EEA or UK, you have the right to lodge a complaint with your local data protection supervisory authority (for example, the ICO in the UK, the CNIL in France, or the relevant authority in your EU member state) if you believe we have not handled your data in accordance with applicable law.

To exercise any of these rights, contact us at legal@klipz.app. We will respond within 30 days. We may need to verify your identity before fulfilling a request.

11. Children's Privacy

Klipz is not directed at children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at legal@klipz.app and we will promptly delete it.

12. International Data Transfers

Your data may be processed and stored on servers located outside your country of residence. By using the Service, you consent to the transfer of your information to our servers in accordance with this Privacy Policy. We take steps to ensure that any such transfers comply with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page. If we make material changes, we will notify registered users by email where required. Your continued use of the Service after any update constitutes acceptance of the revised policy.

14. Contact

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at: